Customization & Implementation
Synaptris recognizes the important link between quality customer service and business success. Our service consultants have worked with over 2,000 customers worldwide to ensure the completeness of our offerings, rapid product deployment and quick ROI for our customers.The practical challenges one face while setting up reporting infrastructure are unique to each environment. Knowing this, we provide custom-made service for each challenge and help our customers derive better and quicker ROI from their investment.
Customization
Our customization services help meet your unique needs and better leverage your reporting infrastructure. These services include integration of User Management databases (ADS, LDAP, etc.) with your reporting solution, connecting to abstract data sources (Java objects or ADO record sets) or web services for the creation of reports and more.
Implementation
Our implementation services are designed to help you focus on delivering information to your users, and not worry about IT related set-up issues. Our experienced Professional Services team begins with understanding your technology environment, and ensures that the product is live and meeting business needs in record time.
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Fast Facts
2,250 Customers
90 Business Partners
Across 80 countries
25 Industry Verticals
Awards
2009 - Lotus CTO Innovation Award
2008 - Lotus Best Tool / Utility Solution Award
2008 - Lotus CTO Innovation Award Finalist
2007 - Lotus CTO Innovation Award
2007 - Lotus Advisor Editor's Choice Award
2002 - Lotus Advisor Excellence Award
2002 & 2001 - Lotus Beacon Award