Synaptris recognizes the important link between quality customer service and business success. Our services and product support team has worked with over 1,000 customers worldwide to ensure the completeness of our offerings, rapid process deployment and quick ROI for our customers.
Our consultants will work with you to understand the business challenge’s you are trying to solve with the business process and will design the most optimal way to implement the process using the Kezava platform.
They will work with you in defining how best to implement your process to optimize process design time, usability, performance and integration with your other enterprise software systems, if applicable.
Our installation team is focused on installing and configuring the Kezava platform at your data center, our hosted environment or on public cloud instances such as AWS or Azure based on your needs.
We have customized training programs focused on process design, report design or both. These training programs are available both on-site and over the web.
In both cases, specialist trainers adapt the courseware to address your requirements, and to provide an in-depth understanding of the capabilities and functionality of the Kezava Platform in the context of your business. The training will be structured using specific processes that you want to automate in your environment and reports you need to design to ensure that the training is productive to your organization.
Training from our Product Specialist will help you leverage our Kezava platform to significantly improve your business efficiency and productivity.
Our Process Design team works with you in both an advisory and implementation capacity to help you implement your new business processes and to migrate existing business processes from paper, Excel templates, Access Databases or legacy systems.
Our Report Creation team works with you during the implementation phase to understand your needs for contextual reports or analytics and will implement it to ensure your process also provides integrated and actionable data insights.
Our implementation team can also manage the UAT process for applications deployed on the Kezava platform and deliver production support, on an as needed basis.